RETURNS, CANCELLATIONS & PRIVACY
Our goal is complete customer satisfaction. We honor return and exchange requests on all standard products that are received within 14 days of delivery. Unless the merchandise is damaged, the cost of delivery or shipping will not be refunded. We will facilitate the return delivery or shipping as needed, and will deduct that cost from the price of the returned merchandise. Items that have exceeded the 14 day limit may incur a 20% restocking fee. We will not accept returns on custom or special ordered items.
BHC will accept cancellations on all orders within seven days of the order date. After that, we will review cancellation requests on a case by case basis and will charge for design time incurred or materials purchased for the job.
HBC is committed to keeping your personal information private and secure. We use the data we collect to process orders and provide a more personalized shopping experience. We take steps to ensure the privacy of your personal information and will not sell or disclose any of your information to a third party.